Nec Aspila EX
Technology is the key to today’s business and Nec Aspila EX ‘s VoIP is here to facilitate the covergence of emerging technologies.
The NEC Aspila EX IP-Enabled communication system represents the latest generation of IP telephony architecture as a complete communications solution; integrating all of today’s communication technologies into a single, coherent business communication platform.
MORE THAN JUST A BOX…
Aspila EX offers you a revolutionary one box communication solutions for your business which includes mobility, hybrid networking, enterprise networking, Computer Telephony Integration (CTI), automated attendant, voice messaging, Automatic Call Distribution (ACD), call centre, hospitality, and other functions that can further increase your productivity.
CALL CENTRE SOLUTION
Introducing the concept of real-time performance measurement tools that helps you monitor the performance of your call centre and agents proactively, before any problems arise or be able to resolve the problems promptly. Translate your phone usage efficiency against business targets into tangible services.
Nec Aspila EX allows your colleagues to be contactable whenever they are away from their desk or out of the office premises on their devices such as DECT phone, laptop or mobile phone just by calling their office extension numbers.
COMPUTER TELEPHONY INTEGRATION
Take advantage of the Computer Telephony Integration (CTI) capability that seamlessly integrates your telephone system with your computer system in creating powerful Call Management and Customer Relationship Management (CRM) tools. It enhances your customer services, increases staff productivity and efficiency.
As for the hotel industries, Nec Aspila EX has the features to meet your services needs with some of our innovative features such as Check-in / Check-out Status Control, Wake-up Call, Message Waiting, Do Not Disturb, Single Digit Access, Toll Restriction Control for each room, Room-to-room Barring and Room Status Printout.
BRANCH OFFICE SOLUTION
Calling your colleagues at their remote branch sites is like calling them within your office premise, by just dialling their extension numbers. Nec Aspila EX adopts the IP Virtual Private Network (VPN), which allows the extension phones to be located anywhere on the network. All the remote extension phones can be controlled and connected directly to one centralised Aspila EX server at the main office. You may increase resiliency by deploying multiple Aspila EX servers for each site.
HIGHER INVESTMENT PROTECTION
Nec Aspila EX supports both legacy phones and VoIP phones, thus, easing the transition from Time Division Multiplexed (TDM) systems to VoIP systems at a lesser migration cost. Additionally, it offers the same set of capabilities to TDM phones as well as to IP phones extending the advantages of VoIP while enjoying the many hundred s of features you have come to expect from traditional / analog switching.
SUPERIOR COST PERFORMANCE
The implementation of IP telephony will further enhance the benefits of Nec Aspila EX as well as securing organisation’s tangible bottom-line benefits. In addition, a converged voice data network reduces the cost of cabling infrastructure. Likewise, effective usage of corporate data bandwidth can be maximised to generate further savings, especially when both data and voice are integrated into a single, common communications framework.
As your business activities grow, your infrastructure and resources needs within your organisation would likely grow with it in order to cope and stay ahead. with your newly invested Aspila EX telephony system, you do not have to be concerned over the limitation of expansions. Nec Aspila EX lets you expand up to a total 256 ports within a system by stacking an additional Expansion Cabinet.
If that is insufficient, acquire the technology of AspilaNET, a network architecture that reinforces the network of Aspila Ex systems into one coherent communication system across LAN / WAN; thus behaving like one large system.
As the moment arrives for IP implementation, migration can take place in phases without interrupting daily operations and business communications. Nec Aspila EX traditional handsets can be migrated easily anytime by replacing it with a new IP handsets or by converting the existing traditional handsets by snapping in IP adaptors.
Reap the benefits of increased productivity from a converged network architecture with applications such as unified messaging, video conferencing, mobile extensions, remote communications, call monitoring, and management tools.
Nec Aspila EX is enhanced using 173 MIPS RISC processors similar to those used in industrial machine tools and passenger jets along with embedded real time, multi threading operating system. The robust chassis is designed for ease of maintenance, upgradeability, and is rack mountable onto a standard 19″ rack.
Maximise use of today’s mobile communication technologies and trends to stay connected to your office from virtually anywhere without missing any important calls. You can use your GSM cellular phone as one of your Aspila EX office extensions, or stay contactable via your PDA or laptop at any Wi-Fi hotspot at the same time while retrieving your emails.